Privacy Policy

SoloOS is used in this policy as the identifying name of this application. This policy does not claim exclusive ownership of the SoloOS name, trademark, or brand beyond rights the operator may lawfully hold in the application and its own materials.

Depending on how you use the service, we may collect and process:

• account details such as your name, email address, profile image, and authentication identifiers;
• business profile details such as business name, GSTIN, PAN, address, state, bank details, UPI ID, tax settings, and Razorpay account information;
• client details such as names, emails, phone numbers, companies, locations, notes, GSTIN, PAN, and portal tokens;
• project, task, calendar, reminder, invoice, payment, contract, legal notice, expense, inventory, time tracking, team, assignment, and payout data;
• client portal messages, portal activity events, and invoice/payment interactions;
• AI chat prompts, tool-call history, generated drafts, polish requests, and related workflow context;
• technical data such as device information, browser details, logs, IP-derived metadata, cookies, and usage events.

We use information to:

• provide the workspace, dashboard, command bar, client portal, and related workflows;
• create, update, search, filter, and display your business records;
• generate invoices, contracts, legal notices, reminders, summaries, and AI-assisted drafts;
• send emails, reminders, invoices, contract notices, and portal notifications when you request or approve them;
• process or verify payments through payment providers;
• secure accounts, prevent abuse, debug errors, and improve reliability;
• comply with legal, tax, security, or operational requirements.

When you use AI features, relevant prompts and workspace context may be sent to AI providers so they can generate a response, draft, summary, or tool call. This may include client, project, task, invoice, document, payment, or business context needed to complete your request.

You should not submit sensitive personal data to AI prompts unless necessary. You are responsible for reviewing AI output before using it with clients or third parties.

The service may rely on third-party providers for authentication, database hosting, email delivery, AI generation, transcription, calendar/contact sync, payment processing, analytics, hosting, and infrastructure.

These providers may process data according to their own terms and privacy policies. Examples of provider categories include Clerk for authentication, Supabase for database services, Razorpay for payments, Resend for email delivery, Google services when you connect them, and AI providers configured by the application.

Client portal links expose selected client-facing information such as project status, task progress, invoices, payment links, shared documents, and portal messages. Portal links do not require the client to log in, so you should share them carefully.

Portal activity may be logged so the freelancer can see events such as portal views, invoice views, messages, and payment activity.

The service may use cookies, local storage, and similar technologies for login sessions, security, preferences, analytics, and product functionality.

We may share data:

• with service providers needed to operate the app;
• with clients when you share portal links, send invoices, send documents, or send messages;
• with payment processors to create, verify, or track payments;
• with calendar/contact providers when you connect or sync those services;
• when required by law, security needs, fraud prevention, or enforcement of terms;
• in connection with a business transfer, merger, financing, or sale of assets.

We keep data for as long as needed to provide the service, meet legal or tax requirements, resolve disputes, maintain backups, and protect the platform. You may request deletion where supported, but some records may need to be retained for compliance, security, payment, or audit reasons.

We use reasonable technical and organizational safeguards for the service. No online service is perfectly secure. You are responsible for using strong account security and sharing portal links only with intended recipients.

You may update account, client, invoice, business, and workspace data inside the app where controls are available. You may disconnect integrations, regenerate portal links, delete records where supported, or stop using the service.

The service is intended for freelancers, businesses, and professional users. It is not intended for children.

We may update this Privacy Policy as the service changes. The “Last updated” date will show when the latest version took effect.

For privacy questions or data requests, contact the app operator using the support or contact method provided inside the application.